Heat and Dust Essay Example for Free

Heat and Dust Essay The era of the Victorian women spanned 64 years and concluded several changes in attitudes. The common thinking about women in the Victorian era was that a woman? s position was limited to domestic work and the care for her children. The stereotype of the distribution of roles was women staying by the hearth with their needles whilst men wielded their swords. Women had to bear a large family and to maintain a smooth family atmosphere whereby men did not need to bother himself about domestic matters. A gentlewoman ensured that the home was a place of comfort for her husband and family from the stresses of Industrial Britain. Victorian dresses show typical excessive style elements such as V-waists, layering of trims and bell sleeves. The Victorian head of household dressed his woman to show off family wealth. Additionally, there were great differences between members of society by the end of the Queen Victoria? s reign but the most instantly apparent difference was through the garments worn. Not only the dress code symbolized the status of a Victorian woman but also the circumstances she lived in. A wealthy wife was supposed to spend her time reading, sewing, receiving guests, going visiting, letter writing, seeing to the servants and dressing for the part as her husband’s social representative. In contrast, for the very poor of Britain society it was common to wear fifth hand clothes and to eat the pickings left over in a rich household. Whether married or single all Victorian women were expected to be weak and helpless so that they looked like â€Å"fragile delicate flowers incapable of making decisions†. Besides, if a woman took a lover it was not made public because if that became the case she would be cut by society. Instead, men could amble along to one of their gentlemen? s clubs and always find a â€Å"warm welcome†. Relationships in 1887 were quite artificial. A married woman could not own property and became a chattel of the man. A divorced woman had indeed no chance of acceptance in society again. At the end of Victorian times things changed and many women adopted the tailor made garment that showed their more serious concern to be recognized as thinking beings with much to offer society beyond being a social asset for a husband. New inventions such as sewing machine or railway and the capability to use those led to new thinking and women of all classes felt the dynamic atmosphere of change as much as men. Many women joined the Fabian Society, a group of non revolutionary thinking socialists and others sought reform for more practical dress, better education, the right to take up paid work and better employment prospects.

One Hundred Years of Solitude: Relationship between Ursual and Jose Ar

One Hundred Years of Solitude: The Relationship between Ursual and Jose Arcadio Buendia In literature, a central relationship can bond a group, and serve as a measure of the vitality of the society that it bonds. One such monumental relationship is that between Ursual and Jose Arcadio Buendia in Gabriel Garcia Marquez's One Hundred Years of Solitude. In the chosen passage, the author uses imagery, metaphors, and characterization to illustrate their relationship, establishing a preview of their future relationship, harboring its development into the measure of stability of that society. As the passage opens, the reader is immediately made aware of Jose Arcadio Buendia's feelings about the current location of Macondo. He felt trapped in Macondo, away from the advances of modern science, as if evident by his map of "peninsular" Macondo. Unsatisfied without the most modern advances of science, in a fit of rage, Jose Arcadio Buendia drew a map of Macondo, exaggerating their isolation, then proceeded to take responsibility for this isolation. Marquez uses superb imagery, beautifully illustrating this feeling, when he describes the laboratory as a small, closed in space. He illustrates a very frustrated man, struggling against his isolation, working in his small laboratory. This man finally releases some of these pent up feelings and is filled with rage. In fact, as he draws the map, he "punish [es] himself for the absolute lack of sense with which he had chosen the place." As he sat in his isolated laboratory, oblivious to the events occurring in the outside world, Jose Arcadio Buen... ...n them with an inked brush, without reproaching him, but knowing now that he knew (because she had heard him say so in his soft monologues) that the men of the village would not back him up in his undertaking. Only when he began to take down the door of the room did Ursula dare ask him what he was doing, and he answered with a certain bitterness. "Since no one wants to leave, we'll leave all by ourselves." Ursula did not become upset. "We will not leave," she said. "We will stay here, because we have had a son here." "We have still not had a death," he said. "A person does not belong to a place until there is someone dad under the ground." Ursula replied with a soft firmness: "If I have to die for the rest of you to stay here, I will die." Marquez, Gabriel Garcia. One Hundred Years of Solitude. Harper Perennial: New York, 1991, pages 13-14.

Practical lessons to deliver premier customer service under tough situations

Some of the practical lessons to deliver premier customer service include:-Effective communication. This is very essential in every business for it ensures understanding between the employer and the employees towards the customers in tough situations. The source of conflict and misunderstanding is inadequate communication in all set of organization. Communication enhances understanding of the concepts and ideas which is very crucial in how teamwork operates and in making of decisions.Listening ability and proving to the customers that you are listening is very crucial for it enhances proper understanding in the organization. Another lesson is practicing how to relate with customers by adding value to the customers and making sure proper information is conveyed to the right people (Woirhaye, 2006). One should be focused and have passion. The personality of selective service should be eliminated in the business for it leads to downfall that supports negative culture.The ability to hand le customer complainants is of utmost importance for they often rise in every organization. One should be very careful for the things one say to the complaining customer for it can lead to relationship building or relationship salvaging and this affects business directly. Anger management is another practical lesson that employer and the employee should learn in order to deliver premier customer service. While dealing with difficult clients in tough situations, it is important to stay calm even when the customer results to insults.When faced with this situation, it is important to stay calm and think carefully before you say anything. This is because anger can lead to one saying things to the customer that can lead to regretting later. The employer and the employees should not expect the behavior of the customers to be exactly as they (employer and employees) behave. When faced with a difficult customer, it is important to lighten up and use humor. This helps in releasing the tensio n (Customer Service Zone, 2010).

Financial Analysis of Ab Inbev Essay - 2922 Words

Financial Analysis of AB InBev Debra Griffin Shorter University Managerial Accounting ACCT 5300 Dr. Amy Austin-Savage October 31, 2012 Financial Analysis of AB InBev A Brief History of Anheuser-Busch The Anheuser-Busch InBev Company (AB InBev) was established throughout the years through mergers and acquisitions. AB InBev is the largest brewery in Jupille, Belgium. They operate in North America, Latin America, South America, Europe, and Asia Pacific. Due to political upheavals in Germany and Bohemia in 1848, many German immigrants settled in St. Louis, Missouri (â€Å"Anheuser-Busch,† 2011). Eberhard Anheuser was a trained soap maker and became part owner of the Bavarian Brewery. By 1860, he bought the investors’ shares†¦show more content†¦The change in working capital was $1,183m resulting in an increase of $2,581m of cash flow from operating activities. There was a negative increase in the investing and financing activities, $185m and $2,239m respectively. In 2010, AB InBev had a net increase in cash and cash equivalents of $602m and $759m in 2011. Overall, in 2011 AB InBev realized $39 billion revenue (AB InBev, 2011). The Balance Sheet When assessing the financial report, it may be difficult to see positive revenue. In order to understand, one must know how interpret the financial statement as a whole. The balance sheet provides information about AB InBev’s assets, liabilities, and shareholder’s equity. Assets are things that a company can sell or use. These items include physical property, inventory, equipment, etc. Intangibles are also assets – things that cannot be touched, but nevertheless have value, i.e. patents and trademarks, investments the company makes. And of course cash is the main asset. Liabilities are amounts that the company owes to others. These amounts can include a loan secured to launch a new product, rent for use of a factory, or money owed to a supplier, etc. Liabilities also include future obligations, i.e. goods or services promised to be provided in the future. Shareholder equity (or capital or net worth) is the money that would be left if a company sold all of its assets and paid off allShow MoreRelatedAnheuser Busch Inbev1930 Words   |  8 Pages a. The module focuses on the company’s/division’s business level strategies and global strategies. You will need to answer the following questions. 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